GEM Plumbing and Heating, a cornerstone of home comfort services in Providence, Rhode Island, boasts a rich legacy spanning 75 years. This family-owned business has established itself as a trusted provider of comprehensive HVAC, plumbing, drain, and electrical solutions across Rhode Island and Southeast Massachusetts. GEM's mission is to deliver high-quality, reliable service, ensuring the comfort and safety of homes and businesses throughout New England. Their commitment is evident in their extensive service area, which includes numerous towns and cities, and their dedication to employing a large team of skilled professionals. With a substantial fleet of 500 trucks on the road, GEM Plumbing and Heating is well-equipped to respond promptly to customer needs, offering both scheduled appointments and 24/7 emergency services. They pride themselves on being a one-stop shop for all home service requirements, aiming to provide peace of mind and exceptional value to every client they serve.
GEM Plumbing and Heating distinguishes itself through a combination of extensive experience, robust certifications, and a customer-centric approach. With 75 years in business, they have cultivated deep expertise in serving the Rhode Island and Southeast Massachusetts communities. The company emphasizes its team of multi-licensed technicians, including NATE-certified professionals, ensuring a high standard of workmanship. As a Carrier Residential Factory Authorized Dealer, GEM demonstrates a commitment to quality and advanced HVAC solutions. Their dedication to customer satisfaction is underscored by a 4.6-star rating based on over 3,400 reviews, highlighting their reliability and service quality. GEM offers convenient 24/7 emergency service, same-day service options, and free estimates for new installations, making essential home repairs and upgrades accessible. Furthermore, their Home Comfort Club provides proactive maintenance plans starting at $49.99/month, offering peace of mind, increased home value, and cost savings through regular tune-ups and priority service. Available financing options and special offers, including Mass Save rebates, further enhance their value proposition for homeowners.
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What an excellent experience! The folks at GEM are clearly experts in their fields. The work is top-notch and the technicians...
Richard is very knowledgeable and patient took the time to go over the issues on my system. He also took the time to go over ...
Great team effort and team work. I had to install new heater furnace and they made it happen quicker than I thought. The 2 ge...
We put in a ductless system on the 2nd floor (3 units) and a ducted system on the 1st floor w/ a separate dehumidifier unit a...
Robert diagnosed the issue and we had a price and installation date within a few hours. Excellent service and great technicia...
Based on 8 recent reviews
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Serves Providence and surrounding areas
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Moderate climate with balanced heating and cooling needs year-round.
Peak Season: June - August, December - February
Tip: Spring and fall are ideal for HVAC maintenance.


