Privacy Policy

1. Introduction

HVAC Ranker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hvacranker.io, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you register on the Site, express interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, department)
• Account credentials (username, password, security questions)
• Payment information (credit card details, billing address)
• User preferences and settings
• Communication preferences
• Feedback and correspondence (survey responses, customer support inquiries)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage. This information may include:

• Device information (browser type, operating system, device type, IP address)
• Log data (access times, pages viewed, referring websites)
• Location data (country, city, time zone)
• Usage information (clicks, interactions, time spent on pages)
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party sources such as business partners, marketing agencies, analytics providers, and social media platforms. This information may be combined with information we collect through other means to enhance our services and your experience.

3. How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

• Providing Services: To create and manage your account, provide the services you request, process transactions, and send related information.
• Communications: To communicate with you about our services, respond to inquiries, and provide customer support.
• Improvement and Analysis: To improve our Site and services, conduct research and analysis, and develop new products and features.
• Marketing: To send marketing communications, promotional offers, and updates about our services (with your consent where required by law).
• Personalization: To personalize your experience on our Site, including customizing content and recommendations.
• Security: To protect our Site, detect and prevent fraud, and enforce our terms and policies.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Protection of Rights: To enforce our terms and policies, protect our rights, privacy, safety, or property, and/or that of you or others.
• With Your Consent: In other cases where we obtain your consent or direction to share your information.

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we maintain about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information.
• Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
• Restriction: You may request that we restrict the processing of your information under certain circumstances.
• Objection: You may object to our processing of your information based on our legitimate interests.
• Withdraw Consent: You may withdraw your consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

We use industry-standard security measures including:

• Encryption of sensitive information
• Secure storage systems
• Access controls and authentication procedures
• Regular security assessments and monitoring
• Employee training on data security practices

In the event of a data breach that affects your personal information, we will take appropriate steps to investigate the breach, mitigate harm, and comply with any applicable notification obligations.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (for example, in regard to applicable statutes of limitations, litigation, or regulatory investigations)

When we no longer need to use your personal information, we will either delete it from our systems or anonymize it so that it can no longer be associated with you.

8. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Site home page or by email.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: